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The Builder Depot has partnered with UPS & Roadrunner Freight to ship your product safely and securely. We have a 98.8% damage free delivery rate with our shippers over the last 3 years. Our products ship inside a wooden crate or on a pallet.
In the event of a damaged shipment:
• The Builder Depot will processes the claim for you but you must make note of any damage on the delivery slip. The Builder Depot replaces the damaged product, pays to have it reshipped to you or provides a refund for the damaged product you decide. You have no out of pocket expense, and nothing more to do. This is an added benefit when you purchase from The Builder Depot.
• Take your time. Open boxes while the driver is there. You have paid for a service at least check some of the boxes (it left our warehouse in perfect condition). Any damage note it on the shipping slip. If you do not note the damage we cannot file a claim on your behalf.
The Builder Depot FeedBack: One of the best indications about a company's service is the feedback ratings they acquire. Unlike any other online company The Builder Depot operates on various online marketplaces as of May 2012:
• The Builder Depot Ebay Store operates with a 95.7% positive feedback rating. • The Builder Depot Amazon.com website operates with 100% positive feedback rating.
Terminal Locations. The Builder Depot has arranged a special rate of $175.00 per pallet to many commercial terminal locations. Provide us your zip code and we will search the closest terminal to you.
Click here to enter your zip code into UPS terminal locator and find out if Terminal delivery works for you.